⭐️⭐️⭐️⭐️ 4/5 — Great Food, Clean Space, But Service Needs a Small Fix This was my first time visiting Toasted, and overall it was a solid experience. The food itself was genuinely good, fresh, flavorful, and brought out quickly. The restaurant was clean and well-kept, which I always appreciate. You can tell they take pride in the quality of what comes out of the kitchen. That said, I do have one piece of feedback that I hope is taken constructively. When it’s a guest’s first visit, a little guidance goes a long way. I mentioned that it was my first time and then asked what sides were available. The response I got — “It’s in the middle” — felt a bit dismissive, especially from someone who clearly knew I didn’t yet know how the menu was laid out. It wasn’t rude, just unhelpful. A quick explanation, or even pointing directly to the menu section, would’ve made the interaction smoother. Service doesn’t need to be over the top, but guests do notice effort. When you’re asked for a tip at the end, that’s when moments like this stand out. Dropping off food and giving minimal customer interaction doesn’t really match the expectation that comes with tipping culture today. I say this as someone who wants businesses to succeed: the food and cleanliness are great — just tighten up the first-time guest experience, and it becomes an easy five stars. Would I come back? Yes. The food alone is worth it. But I hope the service matches the quality next time.
Toasted
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⭐️⭐️⭐️⭐️ 4/5 — Great Food, Clean Space, But Service Needs a Small Fix This was my first time visiting Toasted, and overall it was a solid experience. The food itself was genuinely good, fresh, flavorful, and brought out quickly. The restaurant was clean and well-kept, which I always appreciate. You can tell they take pride in the quality of what comes out of the kitchen. That said, I do have one piece of feedback that I hope is taken constructively. When it’s a guest’s first visit, a little guidance goes a long way. I mentioned that it was my first time and then asked what sides were available. The response I got — “It’s in the middle” — felt a bit dismissive, especially from someone who clearly knew I didn’t yet know how the menu was laid out. It wasn’t rude, just unhelpful. A quick explanation, or even pointing directly to the menu section, would’ve made the interaction smoother. Service doesn’t need to be over the top, but guests do notice effort. When you’re asked for a tip at the end, that’s when moments like this stand out. Dropping off food and giving minimal customer interaction doesn’t really match the expectation that comes with tipping culture today. I say this as someone who wants businesses to succeed: the food and cleanliness are great — just tighten up the first-time guest experience, and it becomes an easy five stars. Would I come back? Yes. The food alone is worth it. But I hope the service matches the quality next time.
Great vegan options! These were the best French fries I've had in years! Stood upto the melted vegan cheese till our lunch was finished.
Great vegan options! These were the best French fries I've had in years! Stood upto the melted vegan cheese till our lunch was finished.
The sandwich was cold and soggy, delivered about and hour after it was cooked. Side Mac and cheese as seen in the photo attached. Spoke to the cook / manager .. was told that there is nothing they can do about my complaint... first and last time I'm ordering from this place..