The wait time for this place was nearly 30 minutes, which is fine and wasn’t an issue for us. The problem was that once we were seated, it took almost 45 minutes for the chef to finally come out to cook for us. The couple in front of us was about ready to leave, and they had been sitting down for longer than we had. I ordered a platter of sushi, and as I bit into it, I found a fish bone while chewing. My friend had ordered a side of the dinosaur roll, which never came out to our table. We couldn’t even complain to the waitress about the fish bone or the missing sushi since she didn’t even attend to our table until we were ready for our checks. When she finally came around, we asked for the dinosaur roll to be brought out and she claimed she “forgot.” Once it was brought out, it didn’t even match the description on the menu at all. It had no F.F. which was the only reason why it was ordered in the first place, and it was DROWNING in soy sauce so it wasn’t even edible. Very disappointing experience after many visits here, and we won’t be coming back.
Tokyo Japanese Steak House
Excerpts
The wait time for this place was nearly 30 minutes, which is fine and wasn’t an issue for us. The problem was that once we were seated, it took almost 45 minutes for the chef to finally come out to cook for us. The couple in front of us was about ready to leave, and they had been sitting down for longer than we had. I ordered a platter of sushi, and as I bit into it, I found a fish bone while chewing. My friend had ordered a side of the dinosaur roll, which never came out to our table. We couldn’t even complain to the waitress about the fish bone or the missing sushi since she didn’t even attend to our table until we were ready for our checks. When she finally came around, we asked for the dinosaur roll to be brought out and she claimed she “forgot.” Once it was brought out, it didn’t even match the description on the menu at all. It had no F.F. which was the only reason why it was ordered in the first place, and it was DROWNING in soy sauce so it wasn’t even edible. Very disappointing experience after many visits here, and we won’t be coming back.
This place was really cute and looked promising considering the reviews however it fell short of all expectations. The food my friend received was covered in an inedible amount of sesame seeds so she sent it back as she ordered hibachi which isn’t even supposed to come with sesame seeds and then my food came out…the udon was completely unseasoned and the chicken was RAW! We thought it was fish until we cut into a piece. We sent that back as well, cancelled her remake, tipped the server and left. Obviously don’t recommend the server did say the cook was training but not cooking chicken to temp is dangerous and unacceptable. The manager didn’t even come out and apologize but at least the server did.
This place was really cute and looked promising considering the reviews however it fell short of all expectations. The food my friend received was covered in an inedible amount of sesame seeds so she sent it back as she ordered hibachi which isn’t even supposed to come with sesame seeds and then my food came out…the udon was completely unseasoned and the chicken was RAW! We thought it was fish until we cut into a piece. We sent that back as well, cancelled her remake, tipped the server and left. Obviously don’t recommend the server did say the cook was training but not cooking chicken to temp is dangerous and unacceptable. The manager didn’t even come out and apologize but at least the server did.
No clue how this place is rated as well as it is. We both got the steak teppanyaki which was just about inedible. The sauce was reminiscent of low end Chinese takeout. The texture on the "steak" was awful - spongey. Some cheap stew meat would've been better. Server was nice but forgetful.