I've never written a review before. Tonight I ordered for delivery from Tricycle Pizza, something I've done many times. My family and I are big fans of the square pizza this place offers. Tonight the delivery driver, I believe serviced through Door Dash, delivered the wrong order. I immediately called Tricycle to alert them of the issue. They assured me they'd immediately reach out to Door Dash to rectify the issue and prepare my order again for re-delivery. Unbeknownst to them, and us frankly, the delivery driver was on their way to correct the mix up. Apparently, the Tricycle staff was on the phone with Door Dash for 45 minutes trying to correct the issue. Tricycle staff then reached out to me and let me know a new order was on the way. I informed them that the original delivery driver reached out and was able to deliver my order. Without hesitation, they thanked me for my patience, and said I would be receiving another pizza that I could enjoy for the rest of my week. To my surprise, they also added a free order of garlic pillows. So, to recap: Door dash mixed up my delivery but ultimately delivered the pizza I ordered, Tricycle then sent me another pizza and a free order of garlic pillows, as a thank you for my patience. Which, I honestly don't feel like I deserve, but am obviously gracious for. They delivered exemplary service, in addition to their incredible pizzas. Please order from this place, it's one of the remarkable establishments still left!
Tricycle Pizza
Excerpts
I've never written a review before. Tonight I ordered for delivery from Tricycle Pizza, something I've done many times. My family and I are big fans of the square pizza this place offers. Tonight the delivery driver, I believe serviced through Door Dash, delivered the wrong order. I immediately called Tricycle to alert them of the issue. They assured me they'd immediately reach out to Door Dash to rectify the issue and prepare my order again for re-delivery. Unbeknownst to them, and us frankly, the delivery driver was on their way to correct the mix up. Apparently, the Tricycle staff was on the phone with Door Dash for 45 minutes trying to correct the issue. Tricycle staff then reached out to me and let me know a new order was on the way. I informed them that the original delivery driver reached out and was able to deliver my order. Without hesitation, they thanked me for my patience, and said I would be receiving another pizza that I could enjoy for the rest of my week. To my surprise, they also added a free order of garlic pillows. So, to recap: Door dash mixed up my delivery but ultimately delivered the pizza I ordered, Tricycle then sent me another pizza and a free order of garlic pillows, as a thank you for my patience. Which, I honestly don't feel like I deserve, but am obviously gracious for. They delivered exemplary service, in addition to their incredible pizzas. Please order from this place, it's one of the remarkable establishments still left!
It’s a shame in the name of pizza. Tasteless sauce. Soggy crust. Too much toppings. Vegetable pizza tasted like boiled vegetable with no seasonings. Pathetic. 30$ for this shame of a pizza. smh
It’s a shame in the name of pizza. Tasteless sauce. Soggy crust. Too much toppings. Vegetable pizza tasted like boiled vegetable with no seasonings. Pathetic. 30$ for this shame of a pizza. smh
First time buyer. Long time pizza enthusiast. I don't normally leave reviews, but the customer service and quality of pizza motivated me not only to leave a review, but to review the bad reviews here as well. Disagree with nearly every statement in all 1 and 2 star reviews on Google maps. This is the best quality for price pizza I have had in the peninsula and the staff went above and beyond when there were issues with my delivery. 10/10 recommend to anyone looking for good pizza prepared by good people.