As all of you know Pearl is a service dog. Unfortunately the staff at this restaurant were not familiar with The ADA Act.(they are now). They attempted to seat us outside on our arrival. We did not even make it through the gate when a goldendoodle charged us and literally ran into the metal fencing attempting to attack pearl. We went back inside of which they told us. “I don’t know what we need to do.” I Educated them on the ADA Act and then we were promptly seated. On a positive note, the wait staff is absolutely amazing the bloody Mary that I had and the food is off the charts amazing 10 out of 10 would do this again! I’m going to tell you their peach compote is the absolute best I have ever eaten. Hats off to Hannah, Leo and Christian. They turned a sad situation around into a positive experience. That’s very hard to do. Tupelo honey southern kitchen. Shame on you as a company. You need to do a better job of educating your staff !Your staff members or your greatest asset! Y’all come check this place out if you’re ever in Gainesville, I promise you won’t regret it! It still doesn’t top the Fisherman’s Warf in Cummings but it’s close as far as good service and great food.
Tupelo Honey Southern Kitchen & Bar
Excerpts
As all of you know Pearl is a service dog. Unfortunately the staff at this restaurant were not familiar with The ADA Act.(they are now). They attempted to seat us outside on our arrival. We did not even make it through the gate when a goldendoodle charged us and literally ran into the metal fencing attempting to attack pearl. We went back inside of which they told us. “I don’t know what we need to do.” I Educated them on the ADA Act and then we were promptly seated. On a positive note, the wait staff is absolutely amazing the bloody Mary that I had and the food is off the charts amazing 10 out of 10 would do this again! I’m going to tell you their peach compote is the absolute best I have ever eaten. Hats off to Hannah, Leo and Christian. They turned a sad situation around into a positive experience. That’s very hard to do. Tupelo honey southern kitchen. Shame on you as a company. You need to do a better job of educating your staff !Your staff members or your greatest asset! Y’all come check this place out if you’re ever in Gainesville, I promise you won’t regret it! It still doesn’t top the Fisherman’s Warf in Cummings but it’s close as far as good service and great food.
Came here for brunch on a Saturday about 11am. We were sat immediately and the waitress was very friendly and attentive. The food was very good and the drinks were made right. I had a Bloody Mary, great flavor and the pour was just right. We got the fried green tomatoes for an appetizers, so good! I had the Farmhouse Omelet for my entre, standard issue, but was tasty. I would definitely come back here, they have a lot of things on the menu that sounded really good.
Came here for brunch on a Saturday about 11am. We were sat immediately and the waitress was very friendly and attentive. The food was very good and the drinks were made right. I had a Bloody Mary, great flavor and the pour was just right. We got the fried green tomatoes for an appetizers, so good! I had the Farmhouse Omelet for my entre, standard issue, but was tasty. I would definitely come back here, they have a lot of things on the menu that sounded really good.
We went on Labor Day arrived at 3:35pm sat outside beautiful day. No one came to take our order until 4:10pm after my boyfriend went inside to ask for a server. We came from Marietta and were starving. The waiter came out and went to the table that was the third table sat after us. No drinks yet. Ordered fried chicken and Caesar salad with appetizer of fried green tomatoes and a cobb salad. They finally brought out our salad and chicken but no drinks and no silverware and no dressing for salad. We asked where are the fried green tomatoes? Evidently many servers did not show up for work. Finally asked for the manager who is Austin and he is great. Lovely location and it is beautiful inside and out. I hope they will get reliable servers who want to work.