Fantastic first experience at this joint. We ordered our food, found a spot to seat ourselves, the food came, and we had a great time. On top of that the service staff were amazing as several different staff members came to ask if we had all we needed as we had a little one in our group. They made the entire experience as smooth as butter. The food was super fresh and tasty. I didn’t get to capture all the dishes we ordered as some folks couldn’t wait to dig in, but all the dishes were well presented to the groups liking. After we were mid-meal, one of the service team came through the seating area, handing out cookies to all the kiddos in the room that wanted one. And these cookies were gigantic, bigger than our faces! Needless to say, our kiddo had a much better time afterwards. The food here is great, but the service is what seals the deal for us.
Urban Plates
Excerpts
Fantastic first experience at this joint. We ordered our food, found a spot to seat ourselves, the food came, and we had a great time. On top of that the service staff were amazing as several different staff members came to ask if we had all we needed as we had a little one in our group. They made the entire experience as smooth as butter. The food was super fresh and tasty. I didn’t get to capture all the dishes we ordered as some folks couldn’t wait to dig in, but all the dishes were well presented to the groups liking. After we were mid-meal, one of the service team came through the seating area, handing out cookies to all the kiddos in the room that wanted one. And these cookies were gigantic, bigger than our faces! Needless to say, our kiddo had a much better time afterwards. The food here is great, but the service is what seals the deal for us.
Yummy, yummy! We had such a great dinner at Urban Plates tonight. Carmen helped us and she was AMAZING! Super knowledgeable about all the food and the drinks. She literally helped us try multiple drinks until we found the perfect ones. Total rockstar service! I ordered the steak with salad and beets (so good!) and B went full comfort-food mode with chicken fingers, fries, and mac & cheese. Everything was fresh, flavorful, and exactly what we were craving. Highly recommend stopping by… and if you’re lucky, hope you get Carmen! 🙌✨
Yummy, yummy! We had such a great dinner at Urban Plates tonight. Carmen helped us and she was AMAZING! Super knowledgeable about all the food and the drinks. She literally helped us try multiple drinks until we found the perfect ones. Total rockstar service! I ordered the steak with salad and beets (so good!) and B went full comfort-food mode with chicken fingers, fries, and mac & cheese. Everything was fresh, flavorful, and exactly what we were craving. Highly recommend stopping by… and if you’re lucky, hope you get Carmen! 🙌✨
Adriana provided AMAZING customer service! She made me feel like I was at home (I’m from out of town). :) Very friendly and approachable. It was my first time here and I will definitely come back next time I’m in town! Thank you again, Adriana!