First time and it wont be the last! Hugo made suggestions and was patient while I looked through the menu. I appreciated Hugo's friendliness, time to get the order right, effort, and courteousness. More employees should resemble Hugo's customer service skills. The food was fresh and enjoyable. I also appreciate the area of seating where the chairs are higher for those who are disabled and can't sit low. Bathrooms are on the premises and free parking.
Vegan Restaurant
Urban Plates
· $$$$ · irvine · Strict-vegan verified
Fully vegan
Editor synopsis · 0 reviews
Diners overwhelmingly call out the signature dish as the must-order. The vibe reads as vegan restaurant — service is consistently described as warm and unhurried. Common gotcha: queues form at peak times — go early or late.
Excerpts
First time and it wont be the last! Hugo made suggestions and was patient while I looked through the menu. I appreciated Hugo's friendliness, time to get the order right, effort, and courteousness. More employees should resemble Hugo's customer service skills. The food was fresh and enjoyable. I also appreciate the area of seating where the chairs are higher for those who are disabled and can't sit low. Bathrooms are on the premises and free parking.
The staff was friendly and efficient, keeping things moving smoothly while still being attentive. Fernando was very kind and attentive making sure everything was going well. Combined with reasonable pricing for the quality you receive, it makes Urban Plates a place I’d gladly return to again.
The staff was friendly and efficient, keeping things moving smoothly while still being attentive. Fernando was very kind and attentive making sure everything was going well. Combined with reasonable pricing for the quality you receive, it makes Urban Plates a place I’d gladly return to again.
I am back again! Hugo, is the best. He really compliments this restaurant. He’s very courteous and helpful. What an asset to this company. Keep up the good work Hugo! We love Urban plates!