I decided to visit this restaurant after seeing it on my FYP, where the food looked fresh, vibrant, and exciting. I’ve always loved a good build-your-own salad bar, so I made a point to stop by while visiting Atlanta. Unfortunately, the experience was nothing like what was portrayed online. When I arrived, the aesthetic was noticeably different from the video. I initially blamed it on the rainy weather, but once I walked inside, the atmosphere felt bland and unwelcoming. I wasn’t greeted at all—just approached by a staff member who immediately began taking my order. First red flag: nearly half of the salad bar items were either out of stock or needed to be replenished. Several containers had ingredients mixed together, which raised concerns about cross-contamination. This was especially disappointing because the video that inspired my visit showcased a wide variety of fresh options—none of which were properly available that day. Second red flag: the employee preparing my salad only wore a glove on one hand. When I asked for cucumbers, I noticed that her ungloved hand—with her fingernail inside my bowl—hovered over the ingredients. She then attempted to grab cucumbers with that same ungloved hand. When I pointed this out, she looked startled and immediately defensive. Although she insisted she hadn’t touched the cucumbers, her reaction made me uncomfortable and doubtful. I continued the order because I had already waited, but the experience kept declining. When I reached the protein station, another staff member asked what dressing and protein I wanted. I chose lemon vinaigrette and salmon, and they chopped the salad and sent it to the cashier. Third red flag: my salad was placed in a flimsy plastic bag, and the container was sitting upright instead of flat. The cashier had to adjust it before handing it to me. For a $17 salad, this level of care was unacceptable. There was no “thank you,” no apology, and no goodbye. I left feeling discouraged, disappointed, and honestly cheated. I threw the salad away and moved on. Needless to say, I will not be returning.
URBAN SPROUT salad bar
Excerpts
I decided to visit this restaurant after seeing it on my FYP, where the food looked fresh, vibrant, and exciting. I’ve always loved a good build-your-own salad bar, so I made a point to stop by while visiting Atlanta. Unfortunately, the experience was nothing like what was portrayed online. When I arrived, the aesthetic was noticeably different from the video. I initially blamed it on the rainy weather, but once I walked inside, the atmosphere felt bland and unwelcoming. I wasn’t greeted at all—just approached by a staff member who immediately began taking my order. First red flag: nearly half of the salad bar items were either out of stock or needed to be replenished. Several containers had ingredients mixed together, which raised concerns about cross-contamination. This was especially disappointing because the video that inspired my visit showcased a wide variety of fresh options—none of which were properly available that day. Second red flag: the employee preparing my salad only wore a glove on one hand. When I asked for cucumbers, I noticed that her ungloved hand—with her fingernail inside my bowl—hovered over the ingredients. She then attempted to grab cucumbers with that same ungloved hand. When I pointed this out, she looked startled and immediately defensive. Although she insisted she hadn’t touched the cucumbers, her reaction made me uncomfortable and doubtful. I continued the order because I had already waited, but the experience kept declining. When I reached the protein station, another staff member asked what dressing and protein I wanted. I chose lemon vinaigrette and salmon, and they chopped the salad and sent it to the cashier. Third red flag: my salad was placed in a flimsy plastic bag, and the container was sitting upright instead of flat. The cashier had to adjust it before handing it to me. For a $17 salad, this level of care was unacceptable. There was no “thank you,” no apology, and no goodbye. I left feeling discouraged, disappointed, and honestly cheated. I threw the salad away and moved on. Needless to say, I will not be returning.
Very warm in the facility, but outstanding salads. Excellent customer service. Shout out to the young woman and the light skinned brother working tonight. They were generous.
Very warm in the facility, but outstanding salads. Excellent customer service. Shout out to the young woman and the light skinned brother working tonight. They were generous.
Urban Sprout has officially become my go‑to spot for fresh, flavorful, feel‑good eating. Their salads are on a whole different level — vibrant, crisp, and packed with ingredients that taste like they were picked that morning. Every bowl feels intentional, balanced, and made with real care. What I love most is how they layer flavors: the greens are always fresh, the toppings are generous, and the dressings taste homemade with that perfect tang. You can tell they prioritize quality and creativity. It’s the kind of salad that actually fills you up and makes you feel good afterward. The vibe inside is warm and welcoming, and the staff treats you like they’re genuinely happy you stopped by. Whether you’re grabbing something quick or sitting down to enjoy a healthy meal, Urban Sprout delivers every time. If you’re anywhere near Hapeville and want a salad that hits every time, this is the place. Five stars without hesitation. 🌟🌟🌟🌟🌟