I’ve visited this Village Inn several times, and while the service has always been okay and the food okay, my most recent visit left me genuinely disappointed. They’ve now added a mandatory 18% service fee to the bill — with no explanation, no signage, and no heads-up from the host or server. What makes this even more frustrating is that the fee is added automatically, yet when you go to pay, the system still prompts you to leave an additional tip. If you’re not paying close attention, you could easily end up tipping twice. Guests deserve transparency, and we should have the choice to tip based on the service we receive, not be surprised by a hidden charge. I hope they reconsider how this is communicated, because unexpected fees like this take away from what could otherwise be a simple, decent dining experience.
Village Inn
Excerpts
I’ve visited this Village Inn several times, and while the service has always been okay and the food okay, my most recent visit left me genuinely disappointed. They’ve now added a mandatory 18% service fee to the bill — with no explanation, no signage, and no heads-up from the host or server. What makes this even more frustrating is that the fee is added automatically, yet when you go to pay, the system still prompts you to leave an additional tip. If you’re not paying close attention, you could easily end up tipping twice. Guests deserve transparency, and we should have the choice to tip based on the service we receive, not be surprised by a hidden charge. I hope they reconsider how this is communicated, because unexpected fees like this take away from what could otherwise be a simple, decent dining experience.
Stopped in to grab breakfast. Chose the breakfast burrito. It was huge! I'll have the second half for dinner! Service was great, and the restaurant and restroom was very clean. A+ I'm not a fan of the 18% surcharge for a tip, but they do tell you up front.
Stopped in to grab breakfast. Chose the breakfast burrito. It was huge! I'll have the second half for dinner! Service was great, and the restaurant and restroom was very clean. A+ I'm not a fan of the 18% surcharge for a tip, but they do tell you up front.
Very nice restaurant for breakfast and lunch. They have a great kids menu. My son loved his mini pancakes. Very big servings. Our server was very professional and he knew a lot about the menu. We will be back soon