Vitality Bowls

The meal I enjoyed at Vitality bowls was delicious. The chicken wrap I ordered came out hot, and after the first bite, I could tell this was made with real whole ingredients. This is a fantastic option for food or a smoothie on the go. This WOULD be a 4-5 star experience if it wasn’t for the cashier. He pressed 15% tip for himself on his end and rushed through the check out like we wouldn’t notice. It was a young man with black hair. That is absolutely unacceptable and I did not want to cause a scene so I let it go. Do better! There is no excuse for that behavior.

The meal I enjoyed at Vitality bowls was delicious. The chicken wrap I ordered came out hot, and after the first bite, I could tell this was made with real whole ingredients. This is a fantastic option for food or a smoothie on the go. This WOULD be a 4-5 star experience if it wasn’t for the cashier. He pressed 15% tip for himself on his end and rushed through the check out like we wouldn’t notice. It was a young man with black hair. That is absolutely unacceptable and I did not want to cause a scene so I let it go. Do better! There is no excuse for that behavior.

I recently visited this place and I have mixed feelings about the experience. The chicken sandwich was delicious—crispy, flavorful, and perfectly cooked. However, the dining area was a major drawback. The place is quite small, with not enough tables and chairs to accommodate dine-in customers comfortably. I came with my kids, hoping to enjoy our meal there, but we couldn't find a place to sit due to the limited space. Despite this, the service was commendable. The staff were friendly and efficient, making the overall experience a bit more pleasant. If you're planning to dine in, be prepared for a potential wait or consider taking your meal to go.

I recently visited this place and I have mixed feelings about the experience. The chicken sandwich was delicious—crispy, flavorful, and perfectly cooked. However, the dining area was a major drawback. The place is quite small, with not enough tables and chairs to accommodate dine-in customers comfortably. I came with my kids, hoping to enjoy our meal there, but we couldn't find a place to sit due to the limited space. Despite this, the service was commendable. The staff were friendly and efficient, making the overall experience a bit more pleasant. If you're planning to dine in, be prepared for a potential wait or consider taking your meal to go.

I chose Vitality Bowls specifically because the menu advertised a bowl that included kiwi. The presence of kiwi was the primary reason I selected that particular bowl and placed my order. When I arrived to pick up my order, I was given a bowl that did not contain kiwi. I was then informed by the associate that they were out of kiwi and had substituted extra strawberries instead, and I was asked if that was acceptable. At that point, the order had already been prepared, bagged, and handed to me. Declining the substitution would have required me to return the item and either wait for the order to be remade or request a refund, which put me in an awkward position as a customer. I find it to be poor customer service to continue advertising and selling a kiwi-based bowl when the store is out of kiwi—especially only about an hour and a half before closing. If a key advertised ingredient is unavailable, customers should be informed before the order is prepared or at the point of purchase, not after the substitution has already been made. This experience did not meet reasonable expectations for transparency or service, and it diminished what should have been a straightforward and enjoyable purchase.