I ask to talk to the manager of the store in I did not able to talk to her because she send a picture to this young lady that does not help customer service she told her manager by phone that I am upset because she did not give me what I want I am not mad but I am not happy of this I ask her nicely that I want my Thai Tea with out ice but she told me it fine but I am not able to give you full cup of Thai Tea in I ask her why in she say is because is the policy I went to any Waba Restaurant in I never had any issue about my drink with out ice in full up my cup how I want it very bad service in bad manager did not able to talk to her in help me how I want my cup service!!! today 01-28-2026 around 12:37pm
WaBa Grill
Excerpts
I ask to talk to the manager of the store in I did not able to talk to her because she send a picture to this young lady that does not help customer service she told her manager by phone that I am upset because she did not give me what I want I am not mad but I am not happy of this I ask her nicely that I want my Thai Tea with out ice but she told me it fine but I am not able to give you full cup of Thai Tea in I ask her why in she say is because is the policy I went to any Waba Restaurant in I never had any issue about my drink with out ice in full up my cup how I want it very bad service in bad manager did not able to talk to her in help me how I want my cup service!!! today 01-28-2026 around 12:37pm
had a great experience at this restaurant! The customer service was excellent and the food came out super fast. I especially want to highlight Diana, she had such a great attitude and professionalism. She made sure everything was perfect and made me feel really welcomed. It’s rare to find such genuine service these days — thank you, Diana, for making my visit so enjoyable! I’ll definitely be coming back.
had a great experience at this restaurant! The customer service was excellent and the food came out super fast. I especially want to highlight Diana, she had such a great attitude and professionalism. She made sure everything was perfect and made me feel really welcomed. It’s rare to find such genuine service these days — thank you, Diana, for making my visit so enjoyable! I’ll definitely be coming back.
Had a refreshing experience today. It's the day after Thanksgiving and Im sure a lot of workers would rather have the day off. But the customer service at this Waba was excellent. Michelle and Adriana seemed genuinely ready to please and the food was yummy as always. I definitely enjoy Waba over flame broiler. Thanks ladies for making my black Friday a little less crazy!